University of Hertfordshire

  • Ursula Huws (Creator)
  • Neil Spencer (Creator)
  • Matthew Coates (Creator)
  • Dag Sverre Syrdal (Creator)
  • Kaire Holts (Creator)
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Date made available2019
PublisherUniversity of Hertfordshire
Date of data production2016 - 2019



These data are from an innovative survey carried out fourteen times across thirteen European countries (with the United Kingdom being surveyed twice - in 2016 and 2019), revealing, for the first time, the extent and characteristics of platform workers. In the above mentioned reports, the survey results are complemented by in-depth interviews with a range of platform workers, shedding light on the realities of their working lives, including the stresses, fears and health hazards they face, as well as the satisfactions they experience. This joint research project was launched in January 2016. It was carried out by the University of Hertfordshire in association with the Foundation for European Progressive Studies (FEPS) and UNI Europa, the European services workers union. Co-funding for national surveys was provided by Unionen in Sweden, the TNO Research Institute in the Netherlands, The Chamber of Labour (AK) in Austria, ver.di and IG Metall in Germany, syndicom in Switzerland, the Fondazione EYU in Italy, the Estonian Parliament (Riigikogu) in Estonia, the Kalevi Sorsa Foundation and Service Union United (PAM), in Finland, the Felipe Gonzalez Foundation in Spain, Progresiva in Slovenia, the Masarykova demokratická akademie and the Friedrich-Ebert-Stiftung office in Prague in Czechia, the Trades Union Congress (TUC) in the UK and the Fondation Jean-Jaurès in France. Fieldwork for the 14 surveys in the 13 countries was carried out by Ipsos MORI between January 2016 and May 2019.

ID: 17206585