University of Hertfordshire

Communication gaps remain a challenge for stakeholders involved in software Requirements Engineering (RE). Use of ambiguous emotive language is one example of complexity when eliciting requirements, which can lead to costly revisions if misrepresented. This paper presents the design of a gamified prototype application, which allows stakeholders to document and manage requirements. It includes customisation of De Bono’s ‘Six Thinking Hats’ as a mechanism for gamification, and an emotive word bank to support stakeholder communication. The next phase of research proposed is an empirical study to assess impact of the prototype’s features for RE.