Research output: Chapter in Book/Report/Conference proceeding › Chapter
Original language | English |
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Title of host publication | Co-Production and Co-Creation |
Subtitle of host publication | Engaging Citizens in Public Services |
Editors | Taco Brandsen, Bram Verschuere, Trui Steen |
Place of Publication | New York and Abingdon |
Publisher | Taylor & Francis |
Chapter | 9.1 |
Pages | 109-111 |
Number of pages | 3 |
ISBN (Electronic) | 9781351792578 |
ISBN (Print) | 9781138700116 |
DOIs | |
Publication status | Published - 4 Apr 2018 |
Name | Routledge Critical Studies in Public Management |
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Publisher | Routledge |
This case study illustrates the shifting leadership and control in co-production of preventative services by a voluntary scheme in HFRS (Hertfordshire Fire and Rescue Services). More specifically, it demonstrates how citizen co-producers can exercise some control and lead initiatives despite HFRS’s rigid structure and its command and control culture.
ID: 13417712