University of Hertfordshire

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From the same journal

By the same authors

It was a Pleasure Meeting You: Towards a Holistic Model of Human-Robot Encounters

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It was a Pleasure Meeting You : Towards a Holistic Model of Human-Robot Encounters. / Holthaus, Patrick; Wachsmuth, Sven.

In: International Journal of Social Robotics, Vol. 13, No. 7, 11.2021, p. 1729-1745.

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@article{23e32f04a2fa47259ba9d9ca2d9c3aee,
title = "It was a Pleasure Meeting You: Towards a Holistic Model of Human-Robot Encounters",
abstract = "Social signals are commonly used to facilitate the usability of humanoid robots. While providing the robot with an extended expressibility, these signals are often applied only in structured interactions where parts of the familiarization or farewell processes are disregarded in the evaluation. In order to establish the consideration of a more comprehensive view, this article presents a holistic model of human encounters with a social robot. We propose and discuss particular robot signals, which aim to express the robot's social awareness, for each of the model's phases. We present an interaction study with humans that are inexperienced in interacting with robots to investigate the effects of these signals. Results verify that the implementation of proposed signals is beneficial for the participants' user experience. The study further reveals a strong interdependency of a robot's social signals and the importance of addressing entire encounters in human-robot interaction studies.",
keywords = "Holistic human–robot encounters, Nonverbal signals, User study",
author = "Patrick Holthaus and Sven Wachsmuth",
note = "{\textcopyright} The Author(s). This is the accepted manuscript version of an article which has been published in final form at https://doi.org/10.1007/s12369-021-00759-9",
year = "2021",
month = nov,
doi = "10.1007/s12369-021-00759-9",
language = "English",
volume = "13",
pages = "1729--1745",
journal = "International Journal of Social Robotics",
issn = "1875-4791",
publisher = "Springer Verlag",
number = "7",

}

RIS

TY - JOUR

T1 - It was a Pleasure Meeting You

T2 - Towards a Holistic Model of Human-Robot Encounters

AU - Holthaus, Patrick

AU - Wachsmuth, Sven

N1 - © The Author(s). This is the accepted manuscript version of an article which has been published in final form at https://doi.org/10.1007/s12369-021-00759-9

PY - 2021/11

Y1 - 2021/11

N2 - Social signals are commonly used to facilitate the usability of humanoid robots. While providing the robot with an extended expressibility, these signals are often applied only in structured interactions where parts of the familiarization or farewell processes are disregarded in the evaluation. In order to establish the consideration of a more comprehensive view, this article presents a holistic model of human encounters with a social robot. We propose and discuss particular robot signals, which aim to express the robot's social awareness, for each of the model's phases. We present an interaction study with humans that are inexperienced in interacting with robots to investigate the effects of these signals. Results verify that the implementation of proposed signals is beneficial for the participants' user experience. The study further reveals a strong interdependency of a robot's social signals and the importance of addressing entire encounters in human-robot interaction studies.

AB - Social signals are commonly used to facilitate the usability of humanoid robots. While providing the robot with an extended expressibility, these signals are often applied only in structured interactions where parts of the familiarization or farewell processes are disregarded in the evaluation. In order to establish the consideration of a more comprehensive view, this article presents a holistic model of human encounters with a social robot. We propose and discuss particular robot signals, which aim to express the robot's social awareness, for each of the model's phases. We present an interaction study with humans that are inexperienced in interacting with robots to investigate the effects of these signals. Results verify that the implementation of proposed signals is beneficial for the participants' user experience. The study further reveals a strong interdependency of a robot's social signals and the importance of addressing entire encounters in human-robot interaction studies.

KW - Holistic human–robot encounters

KW - Nonverbal signals

KW - User study

UR - http://www.scopus.com/inward/record.url?scp=85101906514&partnerID=8YFLogxK

U2 - 10.1007/s12369-021-00759-9

DO - 10.1007/s12369-021-00759-9

M3 - Article

VL - 13

SP - 1729

EP - 1745

JO - International Journal of Social Robotics

JF - International Journal of Social Robotics

SN - 1875-4791

IS - 7

ER -