University of Hertfordshire

From the same journal

Retaining professional workers: What makes them stay

Research output: Contribution to journalArticlepeer-review

  • Christeen George
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Original languageEnglish
Pages (from-to)102-121
Number of pages21
JournalEmployee Relations
Early online date5 Jan 2015
Publication statusPublished - 2015


The design of the study was cross-sectional. A number of factors important for the retention of professional workers were identified from the literature. A 19 item “retention scale” was developed based on the identified retention factors and their characteristics. It was proposed that the retention factors could be divided into two levels: organisational and job. The retention scale was completed by 138 workers form the UK site of a multinational Marketing company. The reliability of the scale was assessed using Cronbach’s α and was found to be 0.80.

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