University of Hertfordshire

From the same journal

By the same authors

SEeking AnsweRs for Care Homes during the COVID-19 pandemic (COVID SEARCH)

Research output: Contribution to journalArticlepeer-review


  • Karen Spilsbury
  • Reena Devi
  • Alys Griffiths
  • Anita Astle
  • Claire Goodman
  • Adam L Gordon
  • Barbara Hanratty
  • Peter Hodkinson
  • Fiona Marshall
  • Julienne Meyer
  • Carl Thompson
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Original languageEnglish
Article numberafaa201
JournalAge and Ageing
Early online date15 Sep 2020
Publication statusE-pub ahead of print - 15 Sep 2020


The care and support of older people residing in long-term care facilities during the COVID-19 pandemic has created new and unanticipated uncertainties for staff. In this short report, we present our analyses of the uncertainties of care home managers and staff expressed in a self-formed closed WhatsApp™ discussion group during the first stages of the pandemic in the UK. We categorised their wide-ranging questions to understand what information would address these uncertainties and provide support. We have been able to demonstrate that almost one-third of these uncertainties could have been tackled immediately through timely, responsive and unambiguous fact-based guidance. The other uncertainties require appraisal, synthesis and summary of existing evidence, commissioning or provision of a sector- informed research agenda for the medium- to longer-term. The questions represent wider internationally relevant care home pandemic related uncertainties.


© 2020 Oxford University Press. This is a pre-copyedited, author-produced PDF of an article accepted for publication in Age and Ageing following peer review. The version of record [Age and Ageing, afaa201,] is available online at:

ID: 22468254