University of Hertfordshire

By the same authors

  • Fabio Garcia
  • Francesco Borghini
  • Francesco Borghini
  • Alberto Bruni
  • Mara Lombardi
  • Ludovica Minò
  • Soodamani Ramalingam
  • Giorgia Tricarico
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Original languageEnglish
Publication statusSubmitted - 31 Aug 2016
EventRISK/SAFE 2022: 13th Conference on Risk Analysis, Hazard Mitigation and Safety and Security Engineering - Online, Rome, Italy
Duration: 12 Oct 202214 Oct 2022
https://www.wessex.ac.uk/conferences/2022/risk-safe-2022

Conference

ConferenceRISK/SAFE 2022: 13th Conference on Risk Analysis, Hazard Mitigation and Safety and Security Engineering
Abbreviated titleRISK/SAFE 2022
Country/TerritoryItaly
CityRome
Period12/10/2214/10/22
Internet address

Abstract

This paper proposes a methodology for sentiment analysis with emphasis on the emotional aspects of people visiting the Herculaneum Archaeological Park. The methodology provides a valuable means of continuous feedback on perceived risk of the site. A semantic analysis on Twitter text messages provides input to the risk management team with which they can respond immediately mitigating any apparent risk and reducing the perceived risk. In addition, we analyse the senti-ments of people of such a cultural heritage before and during the Covid pandemic. Whilst suffering from the disease, equally people suffered due to loneliness from isolation as declared by the World Health Organisation. Despite such conditions, people’s sentiments demonstrated a positive effect from the online discussions on the Herculaneum site. This is what we have demonstrated in this work through sentiment analysis.

ID: 31413198