University of Hertfordshire

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Towards a knowledge management assessment tool : the operations management perspective. / Kapofu, Desmond.

University of Hertfordshire, 2014. (UH Business School Working Papers).

Research output: Working paper

Harvard

Kapofu, D 2014 'Towards a knowledge management assessment tool: the operations management perspective' UH Business School Working Papers, University of Hertfordshire.

APA

Kapofu, D. (2014). Towards a knowledge management assessment tool: the operations management perspective. (UH Business School Working Papers). University of Hertfordshire.

Vancouver

Kapofu D. Towards a knowledge management assessment tool: the operations management perspective. University of Hertfordshire. 2014. (UH Business School Working Papers).

Author

Kapofu, Desmond. / Towards a knowledge management assessment tool : the operations management perspective. University of Hertfordshire, 2014. (UH Business School Working Papers).

Bibtex

@techreport{92a0d9f10d0a4ba78d8b712c73033c66,
title = "Towards a knowledge management assessment tool: the operations management perspective",
abstract = "Practitioners are often confused by the wide range of Knowledge Management (KM) solutions that researchers and consultants offer. Part of this confusion is because they cannot determine how these solutions fit into their existing KM systems. KM assessment should be the starting point for any KM initiative yet extant literature provides little guidance in this area. In this paper we propose a tool that organisations can use to assess their Knowledge Management (KM) practices in order for them to make informed decisions and invest wisely. To that end we propose the Operations perspective of KM which encapsulates existing thinking. Our proposal goes further to outline key elements that a KM assessment tool must have and review existing tools against these elements. The KM assessment tool proposed in this paper has its roots in Quality literature and is ideal for assessing as well as designing KM systems",
author = "Desmond Kapofu",
note = "Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holders",
year = "2014",
language = "English",
series = "UH Business School Working Papers",
publisher = "University of Hertfordshire",
type = "WorkingPaper",
institution = "University of Hertfordshire",

}

RIS

TY - UNPB

T1 - Towards a knowledge management assessment tool

T2 - the operations management perspective

AU - Kapofu, Desmond

N1 - Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holders

PY - 2014

Y1 - 2014

N2 - Practitioners are often confused by the wide range of Knowledge Management (KM) solutions that researchers and consultants offer. Part of this confusion is because they cannot determine how these solutions fit into their existing KM systems. KM assessment should be the starting point for any KM initiative yet extant literature provides little guidance in this area. In this paper we propose a tool that organisations can use to assess their Knowledge Management (KM) practices in order for them to make informed decisions and invest wisely. To that end we propose the Operations perspective of KM which encapsulates existing thinking. Our proposal goes further to outline key elements that a KM assessment tool must have and review existing tools against these elements. The KM assessment tool proposed in this paper has its roots in Quality literature and is ideal for assessing as well as designing KM systems

AB - Practitioners are often confused by the wide range of Knowledge Management (KM) solutions that researchers and consultants offer. Part of this confusion is because they cannot determine how these solutions fit into their existing KM systems. KM assessment should be the starting point for any KM initiative yet extant literature provides little guidance in this area. In this paper we propose a tool that organisations can use to assess their Knowledge Management (KM) practices in order for them to make informed decisions and invest wisely. To that end we propose the Operations perspective of KM which encapsulates existing thinking. Our proposal goes further to outline key elements that a KM assessment tool must have and review existing tools against these elements. The KM assessment tool proposed in this paper has its roots in Quality literature and is ideal for assessing as well as designing KM systems

M3 - Working paper

T3 - UH Business School Working Papers

BT - Towards a knowledge management assessment tool

PB - University of Hertfordshire

ER -