University of Hertfordshire

Transmeta design: Adding transparency and meta-communication to Web services design

Research output: Chapter in Book/Report/Conference proceedingConference contribution

  • Teresa Onorati
  • Alessio Malizia
  • Jasna Kuljis
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Original languageEnglish
Title of host publicationProceedings of the ITI 2013 - 35th International Conference on Information Technology Interfaces
Number of pages6
Publication statusPublished - 2013
Event35th International Conference on Information Technology Interfaces, ITI 2013 - Cavtat / Dubrovnik, Croatia
Duration: 24 Jun 201327 Jun 2013


Conference35th International Conference on Information Technology Interfaces, ITI 2013
CityCavtat / Dubrovnik


In this paper, we propose an approach for enhancing the usability of Web services. Our approach is based on a set of common interaction characteristics permeating through several interaction design methodologies, such as User-Centred Design, Participatory Design, Meta-Design and Semiotic Engineering. We identified transparency and meta-communication as two characteristics of user interfaces that can be effective in enhancing Web services usability. We call the new design approach, based on the aforementioned characteristics, Transmeta Design. Finally, we present a case study that demonstrates the application of our approach.

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