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Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework. / Choudrie, Jyoti; Obuekwe Junior, Chike; McKenna, Brad; Richter, Shahper.

In: Journal of Business Research, Vol. 88, 01.07.2018, p. 449-465.

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@article{6698e5d85462460a82de942024c52117,
title = "Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults:: A research agenda and conceptual framework",
abstract = "Mobile banking has become increasingly important to society; however, not all members of society adopt and/oruse it as much as others: older adults, the disabled and lower-income families remain behind in their use andadoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: tounderstand and explain the factors that influence the adoption, use and diffusion of mobile banking among oneof those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents acomprehensive review of the surrounding literature in the area and proposes a conceptual framework that can beused for future research. The implications of this research for academia and businesses are also provided in thispaper.",
keywords = "Mobile banking; Diffusion; Risk, Older adults; Adoption and use;",
author = "Jyoti Choudrie and {Obuekwe Junior}, Chike and Brad McKenna and Shahper Richter",
note = "This document is the Accepted Manuscript version of the following article: Jyoti Choudrie, Chike-Obuekwe Junio, Brad McKenna, and Shahper Richter, {\textquoteleft}Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework{\textquoteright}, Journal of Business Research, Vol. 88: 449-465, July 2018. Under embargo until 3 August 2019. The final, definitive version is available online at: https://doi.org/10.1016/j.jbusres.2017.11.029 ",
year = "2018",
month = jul,
day = "1",
doi = "10.1016/j.jbusres.2017.11.029",
language = "English",
volume = "88",
pages = "449--465",
journal = "Journal of Business Research",
issn = "0148-2963",
publisher = "Elsevier Inc.",

}

RIS

TY - JOUR

T1 - Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults:

T2 - A research agenda and conceptual framework

AU - Choudrie, Jyoti

AU - Obuekwe Junior, Chike

AU - McKenna, Brad

AU - Richter, Shahper

N1 - This document is the Accepted Manuscript version of the following article: Jyoti Choudrie, Chike-Obuekwe Junio, Brad McKenna, and Shahper Richter, ‘Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework’, Journal of Business Research, Vol. 88: 449-465, July 2018. Under embargo until 3 August 2019. The final, definitive version is available online at: https://doi.org/10.1016/j.jbusres.2017.11.029

PY - 2018/7/1

Y1 - 2018/7/1

N2 - Mobile banking has become increasingly important to society; however, not all members of society adopt and/oruse it as much as others: older adults, the disabled and lower-income families remain behind in their use andadoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: tounderstand and explain the factors that influence the adoption, use and diffusion of mobile banking among oneof those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents acomprehensive review of the surrounding literature in the area and proposes a conceptual framework that can beused for future research. The implications of this research for academia and businesses are also provided in thispaper.

AB - Mobile banking has become increasingly important to society; however, not all members of society adopt and/oruse it as much as others: older adults, the disabled and lower-income families remain behind in their use andadoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: tounderstand and explain the factors that influence the adoption, use and diffusion of mobile banking among oneof those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents acomprehensive review of the surrounding literature in the area and proposes a conceptual framework that can beused for future research. The implications of this research for academia and businesses are also provided in thispaper.

KW - Mobile banking; Diffusion; Risk

KW - Older adults; Adoption and use;

U2 - 10.1016/j.jbusres.2017.11.029

DO - 10.1016/j.jbusres.2017.11.029

M3 - Article

VL - 88

SP - 449

EP - 465

JO - Journal of Business Research

JF - Journal of Business Research

SN - 0148-2963

ER -