Research output: Contribution to journal › Article › peer-review
Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework. / Choudrie, Jyoti; Obuekwe Junior, Chike; McKenna, Brad; Richter, Shahper.
In: Journal of Business Research, Vol. 88, 01.07.2018, p. 449-465.Research output: Contribution to journal › Article › peer-review
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TY - JOUR
T1 - Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults:
T2 - A research agenda and conceptual framework
AU - Choudrie, Jyoti
AU - Obuekwe Junior, Chike
AU - McKenna, Brad
AU - Richter, Shahper
N1 - This document is the Accepted Manuscript version of the following article: Jyoti Choudrie, Chike-Obuekwe Junio, Brad McKenna, and Shahper Richter, ‘Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework’, Journal of Business Research, Vol. 88: 449-465, July 2018. Under embargo until 3 August 2019. The final, definitive version is available online at: https://doi.org/10.1016/j.jbusres.2017.11.029
PY - 2018/7/1
Y1 - 2018/7/1
N2 - Mobile banking has become increasingly important to society; however, not all members of society adopt and/oruse it as much as others: older adults, the disabled and lower-income families remain behind in their use andadoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: tounderstand and explain the factors that influence the adoption, use and diffusion of mobile banking among oneof those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents acomprehensive review of the surrounding literature in the area and proposes a conceptual framework that can beused for future research. The implications of this research for academia and businesses are also provided in thispaper.
AB - Mobile banking has become increasingly important to society; however, not all members of society adopt and/oruse it as much as others: older adults, the disabled and lower-income families remain behind in their use andadoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: tounderstand and explain the factors that influence the adoption, use and diffusion of mobile banking among oneof those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents acomprehensive review of the surrounding literature in the area and proposes a conceptual framework that can beused for future research. The implications of this research for academia and businesses are also provided in thispaper.
KW - Mobile banking; Diffusion; Risk
KW - Older adults; Adoption and use;
U2 - 10.1016/j.jbusres.2017.11.029
DO - 10.1016/j.jbusres.2017.11.029
M3 - Article
VL - 88
SP - 449
EP - 465
JO - Journal of Business Research
JF - Journal of Business Research
SN - 0148-2963
ER -