University of Hertfordshire

By the same authors


  • S166

    Final published version, 687 KB, PDF document

View graph of relations
Original languageEnglish
PublisherUniversity of Hertfordshire
Number of pages26
Publication statusPublished - 2016

Publication series

NameUH Business School Working Paper


The main objective of the study was to identify the factors contributing to the usage of enterprise resource planning systems at the organisational layer, the departmental layer and the end-user layer in Higher Education Institutions (HEIs) in Pakistan. The conceptual framework of this study is based on the Unified Theory of Acceptance and Use of Technology (UTAUT) developed by Venkatesh, Morris, Davis, & Davis (2003). The multi-level conceptual model developed for the study was tested empirically using three distinct questionnaires for analytical layers. Primary data was collected from 18 higher education institutions in Pakistan; 86 responses from the organisational layer, 143 from the departmental layer and 1088 from the end-user layer. Structural equations were formulated to investigate the effect of factors at three layers contributing to the usage of Enterprise Resource Planning Systems (ERPS). Organisational training was found to be the only factor not making a significant contribution to the usage of enterprise resource planning systems while all other factors included in the conceptual framework were proved to be significant. The model formulation and application of SEM techniques to investigate the determinants of usage of ERPS in HEIs in Pakistan is the unique contribution of this study


Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holders

ID: 10069456